Commands

The Commands feature (accessed via /info) creates a searchable, organized knowledge base directly within your Discord server. Staff define categories and subcategories of content that members can browse through slash commands. Content can be role-gated so sensitive information is only visible to authorized members.

How It Works

Commands organizes information in a two-level hierarchy:

• Categories: Top-level topics (e.g., Rules, Events, FAQ, Staff Guides).
• Subcategories: Nested pages within a category (e.g., Rules > Posting Guidelines, Events > Weekly Schedule).

Members access content using /info <category> for top-level content or /info <category> <subcategory> for specific pages. Discord's autocomplete helps members find what they need quickly.

Add a Category

1. Navigate to the Commands configuration panel in your server dashboard.
2. Enter a category name that clearly describes the topic.
3. Write the description or content for the category. This is what members see when they use /info <category>.
4. (Optional) Add required roles to restrict visibility. Members without the role won't see this category in autocomplete or be able to access it.
5. Save.

Add a Subcategory

1. Select a parent category from the list.
2. Enter a subcategory name and write its content.
3. (Optional) Add required roles that override or supplement the parent category's restrictions.
4. Save.

Use Cases

• Server rules: Organize rules into sections (posting, voice, moderation policy) so members can quickly reference specific guidelines.
• FAQ: Answer common questions in a structured format that reduces repetitive questions in chat.
• Event schedules: Maintain up-to-date schedules that members can check anytime without scrolling through announcements.
• Staff guides: Role-gate internal procedures so only moderators can access operational documentation.
• Onboarding: Create a guided introduction to your community that new members can browse at their own pace.

Tips

• Keep category names short and descriptive for better Discord autocomplete experience.
• Update content regularly to keep information current. Outdated entries erode member trust.
• Use role-gating strategically for genuinely sensitive content rather than for everything.
• Link to Commands pages from your welcome messages or onboarding flows to drive discovery.